PERMIT CENTRAL PRO
END USER LICENSE AGREEMENT (EULA)
Effective Date: April 7, 2026
Governing Law: State of Florida | Applicable Nationwide
This End User License Agreement ("Agreement" or "EULA") is a binding legal agreement between Permit Central Pro ("Company," "we," or "us"), a Florida-based provider of cloud-based permit management software, and you, the individual or entity purchasing or accessing the Permit Central Pro platform ("Customer" or "Licensee"). This Agreement governs your access to and use of the permit management software accessible at permitcentralpro.com and app.permitcentralpro.com (collectively, the "Software" or "Platform").
If you are purchasing or accessing the Software through an authorized reseller or partner (an "Authorized Reseller"), this Agreement applies equally. The Authorized Reseller is authorized to grant you the license described herein on behalf of Permit Central Pro.
This Software is designed to assist contractors, developers, permit expediters, businesses, and other users in managing permit applications across jurisdictions in the United States. It does not constitute legal advice, and use of the Platform does not guarantee permit approval or regulatory compliance by any government authority.
BY COMPLETING YOUR PURCHASE OR CHECKING THE "I AGREE TO THE EULA" BOX AT CHECKOUT, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SOFTWARE.
1. LICENSE GRANT
1.1 Grant of License
Subject to the terms of this Agreement and your timely payment of all applicable fees, Permit Central Pro grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Software solely for your internal business purposes related to permit application management, tracking, and compliance during your active subscription term (the "License"). This License covers access to both the informational site at permitcentralpro.com and the application platform at app.permitcentralpro.com.
1.2 Authorized Reseller
If you have purchased access through an Authorized Reseller, that Authorized Reseller is permitted to grant this License on behalf of Permit Central Pro. Your legal relationship under this EULA remains directly with Permit Central Pro. The Authorized Reseller's authority is limited to the sale and delivery of the License and does not extend to modifying the terms of this Agreement.
1.3 Updates and Modules
The License includes access to all updates, bug fixes, and improvements made generally available to all subscribers at no additional charge. Permit Central Pro may offer additional optional modules, integrations, or features for an additional fee. Such modules are not required for core Platform functionality. Permit Central Pro reserves the right to modify, update, or discontinue any feature of the Platform in its reasonable discretion.
1.4 API and Integrations
To the extent Permit Central Pro makes application programming interfaces (APIs) or third-party integrations available, your use of such APIs and integrations is governed by this Agreement and any applicable supplemental documentation. Automated access via APIs that is expressly authorized by Permit Central Pro is permitted. Unauthorized automated access, scraping, or data extraction is prohibited under Section 2.
2. LICENSE RESTRICTIONS
Except as expressly permitted by this Agreement, you agree not to, and shall not allow any third party to:
Modify, adapt, translate, or create derivative works based on the Software;
Decompile, reverse engineer, disassemble, or attempt to derive the source code of the Software;
Rent, lease, lend, sell, sublicense, assign, distribute, or otherwise make the Software available to any third party on a service bureau, time-sharing, or similar basis;
Remove, alter, or obscure any proprietary notices, labels, or marks in or on the Software;
Use the Software to build a product or service that competes with Permit Central Pro;
Circumvent or disable any security features, license controls, or access restrictions within the Software;
Use the Software in violation of any applicable federal, state, local, or municipal law or regulation, including laws governing data privacy, government records, public records, permitting, and land use;
Share login credentials or allow unauthorized individuals to access the Software under your account;
Use unauthorized automated tools, bots, or scrapers to extract data from the Platform outside of expressly authorized API access;
Disclose benchmarking or performance test results without Permit Central Pro's prior written consent;
Represent to any government authority or third party that Permit Central Pro endorses, guarantees, or is responsible for any permit application, approval, or regulatory outcome.
3. GOVERNMENT DATA, PERMIT RECORDS, AND REGULATORY COMPLIANCE
3.1 Nature of the Platform
The Software is a permit management and workflow tool designed to assist users in organizing, submitting, and tracking permit applications across U.S. jurisdictions. Permit Central Pro is not a government agency, does not act as a government agent, and is not responsible for the decisions, approvals, denials, or actions of any local, state, or federal permitting authority.
3.2 Public Records and Open Government Laws
Permit data, applications, and related records submitted through or managed via the Platform may be subject to public records laws, including but not limited to Florida's Government in the Sunshine Law (Chapter 119, Florida Statutes) and equivalent open records statutes in other states. You are solely responsible for understanding and complying with any public records obligations applicable to your jurisdiction and use of the Software. Permit Central Pro is not responsible for any disclosure obligations you may have as a result of applicable public records law.
3.3 Subpoenas and Legal Process
In the event that Customer Data stored within the Platform is subject to a lawful subpoena, court order, or government demand, Permit Central Pro will: (i) promptly notify you of such demand to the extent permitted by law; (ii) provide you a reasonable opportunity to seek a protective order or other legal remedy; and (iii) cooperate with lawful legal process as required. Permit Central Pro shall not be liable for disclosures made pursuant to binding legal process.
3.4 No Guarantee of Permit Outcomes
Use of the Software does not guarantee that any permit application will be approved, processed within any particular timeframe, or accepted by any government authority. You are solely responsible for the accuracy, completeness, and timeliness of all permit applications and supporting materials submitted through or tracked via the Platform. Permit Central Pro expressly disclaims any liability for missed permit deadlines, denied applications, regulatory penalties, or project delays arising from your use of or reliance on the Software.
3.5 Third-Party Applicant Data
If you use the Platform to manage permit applications on behalf of third-party clients, property owners, or contractors ("Applicant Data"), you represent and warrant that: (i) you have obtained all necessary consents and authorizations to submit such data through the Platform; (ii) your collection and use of Applicant Data complies with applicable law; and (iii) you are solely responsible for the accuracy of any Applicant Data you submit. Permit Central Pro processes Applicant Data solely as a service provider on your behalf and in accordance with this Agreement.
4. DATA OWNERSHIP, PRIVACY, AND SECURITY
4.1 Customer Data Ownership
"Customer Data" means all data, permit applications, documents, project records, and content that you upload, submit, or transmit through the Platform, including any Applicant Data as defined in Section 3.5. You retain full ownership of all Customer Data. Permit Central Pro will not sell, rent, or transfer Customer Data to unaffiliated third parties without your consent, except as required by applicable law or court order.
4.2 Usage Data
"Usage Data" means anonymized, aggregated operational data related to Platform performance, such as feature usage frequency, response times, error logs, and access patterns. Usage Data does not include Customer Data content or personally identifiable information. Permit Central Pro retains ownership of all Usage Data and may use it to improve the Platform, develop new features, and for internal analytics.
4.3 Multi-State Privacy Compliance
Because the Software is used across all U.S. states, Customer Data may include personal information of residents of states with specific privacy laws. You acknowledge that you are the party responsible for compliance with applicable state privacy laws with respect to any personal information you collect and process through the Platform, including but not limited to:
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) — for California residents;
Virginia Consumer Data Protection Act (VCDPA) — for Virginia residents;
Colorado Privacy Act (CPA) — for Colorado residents;
Connecticut Data Privacy Act (CTDPA) — for Connecticut residents;
Florida Digital Bill of Rights (FDBR) — for Florida residents;
Other applicable state privacy laws as enacted in the states where you or your clients operate.
Permit Central Pro will cooperate in good faith to support your compliance obligations as a data processor where required. Permit Central Pro maintains its own Privacy Policy at permitcentralpro.com/privacypolicy, which governs how Permit Central Pro processes personal data collected in the course of providing the Software.
4.4 Data Security
Permit Central Pro implements commercially reasonable administrative, technical, and physical security measures to protect Customer Data against unauthorized access, disclosure, alteration, or destruction. In the event of a confirmed data breach affecting your Customer Data, Permit Central Pro will notify you without undue delay and in accordance with applicable breach notification laws.
4.5 Data Upon Termination
Upon expiration or termination of your subscription, you may export your Customer Data within thirty (30) days following termination. After that period, Permit Central Pro may permanently delete your Customer Data. You are solely responsible for exporting and retaining any data you require after termination.
5. FEES, PAYMENT, AND TAXES
5.1 Fees
You agree to pay all fees set forth at the time of purchase, in your Order Form, or as displayed in your account dashboard (the "Fees"). Fees are due and payable in accordance with the billing cycle selected at checkout (monthly or annual).
5.2 Automatic Renewal
Your subscription will automatically renew at the end of each billing period at the then-current rate unless you cancel at least five (5) business days prior to the renewal date. Permit Central Pro will provide at least thirty (30) days advance notice of any Fee increases prior to renewal.
5.3 Late Payments
Fees not paid when due may accrue a late payment charge of one and one-half percent (1.5%) per month, or the maximum rate permitted by Florida law, whichever is lower, on any outstanding overdue balance.
5.4 Taxes
Fees do not include applicable federal, state, or local taxes, including Florida sales tax or applicable sales taxes in the state where you are located. You are responsible for all such taxes associated with your purchase and use of the Software.
5.5 Refunds
Fees are generally non-refundable except as required by applicable law or as otherwise agreed to in writing by Permit Central Pro. Permit Central Pro may offer pro-rated refunds in its sole discretion for annual subscriptions cancelled within the first thirty (30) days.
6. SERVICE AVAILABILITY AND SUPPORT
6.1 Commercially Reasonable Uptime
Permit Central Pro will use commercially reasonable efforts to make app.permitcentralpro.com available with at least 99.5% uptime measured monthly, excluding scheduled maintenance windows and circumstances beyond Permit Central Pro's reasonable control. Permit Central Pro will provide reasonable advance notice of scheduled maintenance that may affect Platform availability.
6.2 Support
As part of your subscription, Permit Central Pro will use commercially reasonable efforts to respond to support requests submitted through the support channels listed at permitcentralpro.com. Response times may vary based on subscription tier and the nature of the request.
6.3 No Uptime Guarantee for Permit Deadlines
NOTWITHSTANDING SECTION 6.1, PERMIT CENTRAL PRO DOES NOT GUARANTEE THAT THE PLATFORM WILL BE AVAILABLE AT ANY SPECIFIC MOMENT IN TIME. YOU ARE SOLELY RESPONSIBLE FOR MANAGING PERMIT DEADLINES AND SHOULD NOT RELY SOLELY ON THE PLATFORM FOR TIME-SENSITIVE GOVERNMENT FILINGS. PERMIT CENTRAL PRO SHALL HAVE NO LIABILITY FOR MISSED PERMIT DEADLINES OR REGULATORY PENALTIES ARISING FROM PLATFORM UNAVAILABILITY.
7. TERM AND TERMINATION
7.1 Term
This Agreement commences on the date you complete your purchase or first access the Software and continues for the duration of your active subscription unless earlier terminated under this Section.
7.2 Termination for Cause
Either party may terminate this Agreement upon thirty (30) days written notice if the other party materially breaches any provision of this Agreement and fails to cure the breach within that thirty (30) day period.
7.3 Termination for Non-Payment
Permit Central Pro may suspend or terminate your access immediately if any Fees remain unpaid for more than ten (10) business days after written notice of non-payment.
7.4 Termination for Legal Compliance
Permit Central Pro may immediately suspend or terminate your access without notice if it reasonably believes your use of the Platform violates applicable law, involves fraudulent permit submissions, or poses a risk to the Platform, other users, or any government authority.
7.5 Effect of Termination
Upon expiration or termination: (i) all licenses granted to you immediately terminate; (ii) you must cease all use of the Software; (iii) any outstanding Fees become immediately due and payable; and (iv) you may export Customer Data within thirty (30) days per Section 4.5. Sections 2, 3, 4, 5, 8, 9, 10, 11, and 12 survive termination.
8. CONFIDENTIALITY
8.1 Confidential Information
Each party may have access to non-public proprietary information of the other ("Confidential Information"). Each party agrees to maintain the confidentiality of the other's Confidential Information using at least the same degree of care it uses to protect its own confidential information, and in no event less than reasonable care. Permit Central Pro's Confidential Information includes the Software, source code, algorithms, pricing, roadmap, and technical documentation. Your Confidential Information includes Customer Data.
8.2 Exceptions
Confidentiality obligations do not apply to information that: (i) becomes publicly known through no fault of the receiving party; (ii) was already known to the receiving party prior to disclosure; (iii) is independently developed without reference to the Confidential Information; or (iv) must be disclosed by law or court order, subject to prompt written notice to the disclosing party where permitted.
8.3 Public Records Exception
Notwithstanding Section 8.1, you acknowledge that permit application records and related government filings managed through the Platform may be subject to public records obligations under Florida law or applicable law in other states. Compliance with such obligations shall not constitute a breach of your confidentiality duties under this Agreement.
9. INTELLECTUAL PROPERTY
The Software, including all content, features, functionality, design, code, algorithms, documentation, trademarks, and all related intellectual property rights, is and remains the exclusive property of Permit Central Pro and its licensors. This Agreement does not transfer any ownership rights to you. All rights not expressly granted are reserved by Permit Central Pro.
Any feedback, suggestions, or ideas you provide regarding the Software may be used by Permit Central Pro freely and without restriction or compensation to you.
10. WARRANTIES AND DISCLAIMERS
10.1 Company Warranty
Permit Central Pro warrants that the Software will perform materially in accordance with its documentation during your active subscription. Your sole remedy for a breach of this warranty is for Permit Central Pro to use commercially reasonable efforts to correct the non-conformity within a reasonable time.
10.2 No Warranty for Regulatory Outcomes
PERMIT CENTRAL PRO MAKES NO WARRANTY, EXPRESS OR IMPLIED, THAT USE OF THE SOFTWARE WILL RESULT IN PERMIT APPROVAL, REGULATORY COMPLIANCE, OR ACCEPTANCE OF ANY APPLICATION BY ANY GOVERNMENT AUTHORITY. THE SOFTWARE IS A MANAGEMENT AND WORKFLOW TOOL ONLY.
10.3 Disclaimer
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 10.1, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. PERMIT CENTRAL PRO DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PERMIT CENTRAL PRO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, REGULATORY FINES, MISSED PERMIT DEADLINES, OR PROJECT DELAYS, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL PERMIT CENTRAL PRO'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL FEES YOU PAID TO PERMIT CENTRAL PRO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM GIVING RISE TO LIABILITY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. To the extent such limitations are not enforceable under the law of your jurisdiction, they apply only to the maximum extent permitted by law.
Note: If your subscription cost is low relative to the potential consequences of missed permits or regulatory penalties, you should consider maintaining independent backup processes for critical permit deadlines and not relying solely on this Platform.
12. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Permit Central Pro and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) your use of the Software in violation of this Agreement; (ii) your violation of any applicable law or regulation, including permitting laws, privacy laws, or public records laws; (iii) your Customer Data or Applicant Data; (iv) your misrepresentation of permit application information to any government authority; or (v) your infringement of any third-party rights.
13. GOVERNING LAW AND DISPUTE RESOLUTION
13.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. This governing law provision applies to all Customers regardless of the U.S. state in which you are located or operate.
13.2 Venue
Any legal action or proceeding arising out of or relating to this Agreement that is not resolved through arbitration shall be brought exclusively in the state or federal courts of competent jurisdiction located in Pinellas County, Florida. You consent to personal jurisdiction in such courts and waive any objection to venue.
13.3 Dispute Resolution — Negotiation First
Before initiating any formal dispute resolution, the parties agree to attempt good-faith negotiation for a period of thirty (30) days following written notice of the dispute. Written notice must be sent to the contact information on file with Permit Central Pro.
13.4 Binding Arbitration
If the dispute is not resolved through negotiation within thirty (30) days, either party may elect binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall be conducted in Pinellas County, Florida, or by remote hearing. The arbitrator's decision shall be final and may be entered as a judgment in any court of competent jurisdiction.
13.5 Class Action Waiver
ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THIS WAIVER IS A MATERIAL TERM OF THIS AGREEMENT.
13.6 Injunctive Relief
Notwithstanding the arbitration provision, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm, including to protect intellectual property or confidential information.
14. GENERAL PROVISIONS
14.1 Entire Agreement
This Agreement, together with any Order Form, purchase confirmation, and Permit Central Pro's Privacy Policy at permitcentralpro.com/privacypolicy, constitutes the entire agreement between you and Permit Central Pro regarding the Software and supersedes all prior agreements, representations, and understandings.
14.2 Amendments
Permit Central Pro reserves the right to modify this Agreement. Changes will be posted at permitcentralpro.com/eula with an updated effective date. For material changes, Permit Central Pro will provide at least thirty (30) days advance notice by email. Your continued use of the Software after the effective date of changes constitutes acceptance of the updated Agreement.
14.3 Severability
If any provision is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
14.4 Waiver
No failure or delay in exercising any right under this Agreement will constitute a waiver of that right.
14.5 Assignment
You may not assign or transfer any rights or obligations under this Agreement without Permit Central Pro's prior written consent. Permit Central Pro may freely assign this Agreement, including in connection with a merger, acquisition, or sale of assets.
14.6 Notices
All legal notices under this Agreement must be in writing. Notices to Permit Central Pro should be sent to the contact address listed at permitcentralpro.com. Notices to you will be sent to the email address associated with your account. Notices are effective upon delivery.
14.7 Force Majeure
Neither party will be liable for delays or failures in performance caused by circumstances beyond their reasonable control, including acts of God, natural disasters, hurricanes (including those affecting Florida operations), government orders, cyberattacks, or widespread internet outages. The affected party must notify the other promptly and use reasonable efforts to resume performance.
14.8 Relationship of Parties
The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, employment, or fiduciary relationship between the parties.
14.9 Export Compliance
You agree to comply with all applicable U.S. export control laws and regulations in connection with your use of the Software.
ACCEPTANCE OF TERMS
By checking the "I agree to the End User License Agreement" box at checkout, the Customer acknowledges that they have read, understood, and agree to be legally bound by all terms and conditions of this End User License Agreement. If entering into this Agreement on behalf of a company or legal entity, the individual checking the box represents that they have the authority to bind that entity to this Agreement.
Full EULA: permitcentralpro.com/eula | Privacy Policy: permitcentralpro.com/privacypolicy
Effective Date: April 7, 2026 | Governing Law: State of Florida | Applies Nationwide